PRINCE GEORGE CAR RENTALS

RENTAL POLICY

Please review these policies before booking. All rentals are subject to vehicle availability, driver approval, and the Rental Agreement signed at pickup.

1. DRIVER REQUIREMENTS

All drivers must hold a valid driver's licence and meet the legal requirements to drive in British Columbia.

Only drivers approved and listed on the Rental Agreement may operate the vehicle. Canadian, U.S., Class 7 N, and eligible foreign/international licences may be accepted subject to verification and approval.

Prince George Car Rentals reserves the right to decline or place reasonable conditions on a rental based on driver eligibility, insurance requirements, intended use, destination, or safety considerations.

2. BOOKING & PAYMENT

Submitting a booking request does not guarantee a vehicle. A reservation is confirmed only after approval by Prince George Car Rentals.

Payment is due before or at pickup unless otherwise approved. Applicable taxes and additional charges are extra.

No security deposit is normally required for eligible rentals; however, Prince George Car Rentals may require one where reasonably necessary.

3. VEHICLE INSURANCE CHARGE

A Vehicle Insurance Charge of $10 per rental day applies to every rental and all approved driver categories.

This charge is separate from the base rental rate and will appear on the Rental Agreement and/or invoice.

Rental vehicles are insured under applicable ICBC commercial/rental coverage. The renter is responsible for the applicable $500 deductible per claim, unless otherwise stated in the Rental Agreement.

The $10 daily Vehicle Insurance Charge does not reduce or eliminate the deductible. Insurance coverage remains subject to ICBC terms and conditions.

4. MILEAGE & TRAVEL

Standard rentals include 200 km per rental day, unless a different allowance or long-distance package is confirmed.

Additional mileage is charged at $0.25 per kilometre, unless otherwise agreed.

Customers must disclose their intended destination when requested. Travel outside British Columbia may require prior approval. Travel outside Canada is not permitted without written authorization.

5. FUEL

Vehicles must be returned with the same fuel level as provided at pickup.

If returned with less fuel, the renter will be responsible for the missing fuel and applicable service costs.

Fuel levels may be documented by photographs or video at pickup and return.

6. CLEANING

Vehicles must be returned in reasonably clean condition. Normal dust and ordinary road use will not normally result in a cleaning charge.

A cleaning fee of up to $100 may apply if a vehicle is returned excessively dirty or requires cleaning beyond normal use.

Examples include excessive mud, garbage, food or drink spills, stains, sand, pet hair, or strong odours.

Smoking and vaping are prohibited. Specialized cleaning, smoke treatment, biohazard cleaning, professional detailing, or restoration may be charged at the reasonable actual cost where it exceeds the standard cleaning fee.

7. PERSONAL BELONGINGS

Customers are responsible for removing all personal belongings before returning the vehicle.

Prince George Car Rentals is not responsible for items that are forgotten, lost, stolen, damaged, or left inside a rental vehicle, to the extent permitted by law.

Customers should check the seats, trunk/cargo area, glove compartment, centre console, door pockets, and other storage areas before returning the vehicle.

If an item is found, we may make reasonable efforts to contact the customer. Any shipping, courier, or delivery expense for returning the item is the customer's responsibility.

8. LATE RETURNS & EXTENSIONS

Vehicles must be returned by the date and time stated in the Rental Agreement.

Late returns may result in an additional daily rental charge.

Extensions must be requested and approved before the scheduled return time.

The maximum rental period under one Rental Agreement is 30 days. A new Rental Agreement is required for any continued rental beyond 30 days.

9. VEHICLE CONDITION & DAMAGE

Vehicle condition may be documented by photographs or video at pickup and return.

The renter must immediately report any accident, collision, theft, vandalism, damage, warning light, or significant mechanical problem.

Where required, the renter must contact police, emergency services and/or ICBC and cooperate with the claims process.

Repairs must not be authorized without approval from Prince George Car Rentals, except where immediate action is reasonably necessary for safety.

10. PROHIBITED USE

The vehicle must not be used for:

Impaired, reckless, dangerous, or illegal driving
Racing or off-road driving
Towing without approval
Smoking or vaping
Illegal activities or transporting illegal substances
Subleasing or renting the vehicle to another person
Driving by anyone not listed on the Rental Agreement
Unauthorized travel outside approved areas

Prohibited or unauthorized use may affect insurance coverage and may result in additional liability.

11. TICKETS, TOWING & OTHER CHARGES

The renter is responsible for traffic tickets, parking violations, tolls, towing, impound charges, and other penalties incurred during the rental period.

Charges received after the rental that relate to the renter's rental period remain the renter's responsibility.

12. PICKUP & RETURN

The vehicle must be picked up and returned at the agreed location unless another arrangement is approved in advance.

Unauthorized return or abandonment may result in towing, recovery, storage, and additional rental charges.

13. FAILURE TO RETURN VEHICLE

Failure to return the vehicle as agreed, continued unauthorized use, abandonment, or refusal to communicate may result in Prince George Car Rentals contacting ICBC and/or law enforcement and taking appropriate steps to recover the vehicle.

The renter may be responsible for applicable rental, towing, storage, recovery, loss, and other costs resulting from unauthorized retention.

14. RENTAL AGREEMENT

Every renter must sign a Rental Agreement before taking possession of the vehicle.

The Rental Agreement will confirm rental-specific information including the vehicle, dates, rates, mileage allowance, $10/day Vehicle Insurance Charge, deductible, approved drivers, travel authorization, and other applicable conditions.

Where a rental-specific term in the signed Rental Agreement differs from this general website policy, the signed Rental Agreement will apply to that rental to the extent permitted by law.

15. POLICY UPDATES

Prince George Car Rentals may update its rates, fees, mileage allowances, and rental policies from time to time. The terms confirmed for each individual rental will apply.

Prince George Car Rentals
1661 Spruce Street, Prince George, BC V2L 2R3

Call/Text: 778-983-1657
Website: princegeorgecarrentals.ca